Stop switching tabs to diagnose errors. Ask plain-English questions, get instant AI-powered answers — all without leaving your BC screen.
Managing transactions in Microsoft Dynamics 365 Business Central is powerful — but when something goes wrong (a posting error, an inventory mismatch, a period-close panic), finding the root cause can take hours of hunting through ledger entries, posting setups, and journal lines.
Clarity AI Agent changes that. It’s a native BC extension that embeds an AI chat directly into your environment, reads your live data, and gives you specific, actionable answers in seconds.
What Can It Do?
At its core, Clarity AI Agent is a conversational AI assistant that understands your Business Central data — not just generic ERP knowledge. Here is a quick overview of every capability of this
How It Works — Under the Hood
Every query follows a simple five-step pipeline that enriches your question with live BC data before it ever reaches the AI model:
Automatic Error Detection
This is the feature finance teams love most. Clarity AI Agent subscribes to Business Central’s Error Messages page — the page that appears after any failed batch operation such as a posting run, document release, or job queue failure.
Here’s what happens automatically:
- A posting run fails (e.g. missing posting setup, dimension error, negative inventory)
- BC opens the Error Messages page with the list of errors
- Clarity AI Agent silently captures all error text (up to 2,000 characters)
- A non-intrusive notification appears: “Clarity AI Agent can analyze these errors and suggest fixes.”
- You click Analyze with Clarity AI Agent — the agent opens and auto-submits all errors
- Within seconds you get a structured breakdown: what went wrong, why, and which pages to open to fix it
For single-error dialogs that BC doesn’t route through the Error Messages page, the clipboard paste button provides an instant fallback — one click reads your clipboard and fires the analysis.
Clarity AI Agent doesn’t just tell you what’s wrong — it tells you exactly where to go to fix it. Every AI response can include prioritized action buttons that open the correct BC page with a single click.
Clarity AI Agent works with both major AI platforms. You configure the provider once in the Clarity AI Agent Setup page and the extension handles everything else.
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